Just a quick little rant. We went to eat at the Pizza Hut at Kipling and Bowles and had one of the absolute worst customer experiences we've had in recent memory. Naturally, I wanted to share it with everyone who might have occasion to go to this particular Pizza Hut.
We get there and stand by the "Please wait to be seated sign." We don't see anyone for a moment or two. No big deal. Then across the restaurant - which is not busy - we see a blonde Pizza Hut guy. He looks over, sees us, then disappears into the kitchen. OK, fine. Then a dark-haired Pizza Hut guy come out carrying two pizzas out to the dining area. We are in his way. Instead of "Excuse me" or "Hi, excuse me, I'll be right with you" we get "Coming through." Our kids scramble to get out of his way, but he basically just barrels through carrying these piping hot pans over the heads of my children. OK, fine, whatever. I overhear him say to the table, "Sorry about the wait." Not a good sign, but we're not in a hurry. He proceeds to walk past us again without acknowledging us. He grabs something else from the kitchen to take back to the table. Walks by us again without acknowledging our presence. Then we see blonde guy again. He walks out and takes a step toward us looking right at us. Progress! But no. He stops the dark haired guy. "Hey, you need to take this table." And he points at us. The dark-haired guy mumbles something. Goes back toward the kitchen. The blonde guy disappears. One final time the dark-haired guy comes out of the kitchen. And ignores us again. So we left.
I love minimum wage people who don't know their place in the world. I expect somebody owns that Pizza Hut. And I expect that these guys were lucky to get a job there. Bad mistake. We eat a lot of pizza. If I ever see Pizza Hut on some kid's resume that I have occasion to hire, I will think twice.
